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Notice to Licensees and Applicants

On June 25, a vendor for the Department of Consumer Affairs (DCA) erroneously sent a test file to PSI, our testing vendor, that triggered an e-mail regarding licensure examinations to a small number of people who have either taken an exam or who are awaiting exam eligibility.

People who received the e-mail will notice that their Candidate IDs and e-mail addresses were correct, but that the candidate names contained in the e-mail were not. That is because our vendor creates randomized names for each test file it creates in order to protect the security of candidates’ and licensees’ information.

There are two things those individuals should know:

  • No personally identifying information, such as addresses, Social Security numbers, or other such information was contained in these e-mails.
  • The data was sent by a DCA vendor and was not sent as a result of a breach by any outside party.

Our vendor has taken steps to ensure that such test files are not erroneously transmitted in the future.

We apologize for any inconvenience this has caused.

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